Glossophobia?

PublicSpeakingDo you suffer from GLOSSOPHOBIA when giving your 1-minute presentation at networking events?

Fear of Public Speaking is real and may be preventing you from you reaching your full potential in networking.

Fortunately, there are techniques that can help.

Join us for a workshop with 2 local experts who will have you feeling strong and confident when presenting.

Download the official flyer here – GLOSSOPHOBIA

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Matt Randall (www.mattrandall.com) is a veteran public speaker and the former coach of the UNH Speech and Debate Society. He is a competitive public speaker with awards from Toastmasters International but he wasn’t always a confident speaker. He had to learn techniques to keep himself calm, breath deeply, think clearly, and organize his thoughts.

In this course he will teach you techniques to:

  • Organize and develop your 1-minute for maximum sales impact
  • Attract clients by exuding confidence and professionalism

Barbara Stamm (www.kscopeast.com) is an accomplished hypnotist, trained and certified by the National Guild of Hypnotist, with a BA in Psychology and a Master’s in Education.

Barbara is an expert in helping you to:

  • Resolve speaking anxiety through the use of calming relaxation techniques
  • Accessing the powerful influence of your subconscious mind

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In this 2-hour session you will learn valuable skills for creating an organized and effective 1-minute sales pitch/elevator pitch/business description/networking presentation, and…you will experience an actual hypnosis session to help anchor those skills and calm your fear of public speaking. Registration is due by September 15th.

REGISTER HERE

Struggling Financially?

500Would an extra few hundred dollars a month make a difference in your budget?

Are you open to a side project if it is doesn’t interfere with what you are currently doing?

What if I told you that you could start your own business in a day and have your first paycheck in a week?

A Fairy Tale? NO! That’s exactly what I did, and I did it in my spare time while running a full-time martial arts school, raising 6 children, and starting another business.

Give me 30 minutes and I’ll show you how.

Call today – Matt Randall – 603-767-6500

Updating your sales technique

the-times-they-are-a-changin-coverHave you updated your sales skills lately?

Like Bob Dylan said, “The times they are a-changin” and if you are still selling with the same techniques you used 10 years ago, you’re leaving money on the table.

Join me for a 1-day Sales Training Workshop where I will walk you through the 7 steps necessary to close more sales.

  1. Let’s be friends
  2. Can we agree on a few things first?
  3. What’s your problem?
  4. Let’s talk money
  5. Can I meet the team?
  6. How’s the weather?
  7. Sign here. Check, please!

Gone are the days of doing free presentations and giving away free advice. If you still think that memorizing sales scripts, counters to objections, and closing one-liners is the way to sell, then you DESPERATELY need to be here. 

Tuesday, September 15th from 9am-4pm.

Register before September 1 for early bird discounts.

Coaching v Consulting

Coaching-ConsultingMany people ask what the difference is between coaching and consulting. There are times when either or both are necessary to move a business forward.

This is how the International Coach Federation explains the difference between Coaching and other service professions:

ICF defines coaching as partnering with clients in a thought-provoking and creative process that inspires them to maximize their personal and professional potential, which is particularly important in today’s uncertain and complex environment. Coaches honor the client as the expert in his or her life and work and believe every client is creative, resourceful and whole. Standing on this foundation, the coach’s responsibility is to:

  • Discover, clarify, and align with what the client wants to achieve
  • Encourage client self-discovery
  • Elicit client-generated solutions and strategies
  • Hold the client responsible and accountable

This process helps clients dramatically improve their outlook on work and life, while improving their leadership skills and unlocking their potential.

Professional coaching focuses on setting goals, creating outcomes and managing personal change. Sometimes it’s helpful to understand coaching by distinguishing it from other personal or organizational support professions.

  • Therapy: Therapy deals with healing pain, dysfunction and conflict within an individual or in relationships. The focus is often on resolving difficulties arising from the past that hamper an individual’s emotional functioning in the present, improving overall psychological functioning, and dealing with the present in more emotionally healthy ways. Coaching, on the other hand, supports personal and professional growth based on self-initiated change in pursuit of specific actionable outcomes. These outcomes are linked to personal or professional success. Coaching is future focused. While positive feelings/emotions may be a natural outcome of coaching, the primary focus is on creating actionable strategies for achieving specific goals in one’s work or personal life. The emphases in a coaching relationship are on action, accountability, and follow through.
  • Consulting: Individuals or organizations retain consultants for their expertise. While consulting approaches vary widely, the assumption is the consultant will diagnose problems and prescribe and, sometimes, implement solutions. With coaching, the assumption is that individuals or teams are capable of generating their own solutions, with the coach supplying supportive, discovery-based approaches and frameworks.
  • Mentoring: A mentor is an expert who provides wisdom and guidance based on his or her own experience. Mentoring may include advising, counseling and coaching. The coaching process does not include advising or counseling, and focuses instead on individuals or groups setting and reaching their own objectives.
  • Training: Training programs are based on objectives set out by the trainer or instructor. Though objectives are clarified in the coaching process, they are set by the individual or team being coached, with guidance provided by the coach. Training also assumes a linear learning path that coincides with an established curriculum. Coaching is less linear without a set curriculum.
  • Athletic Development: Though sports metaphors are often used, professional coaching is different from sports coaching. The athletic coach is often seen as an expert who guides and directs the behavior of individuals or teams based on his or her greater experience and knowledge. Professional coaches possess these qualities, but their experience and knowledge of the individual or team determines the direction. Additionally, professional coaching, unlike athletic development, does not focus on behaviors that are being executed poorly or incorrectly. Instead, the focus is on identifying opportunity for development based on individual strengths and capabilities.

An individual or team might choose to work with a coach for many reasons, including but not limited to the following:

  • Something urgent, compelling or exciting is at stake (a challenge, stretch goal or opportunity)
  • A gap exists in knowledge, skills, confidence or resources
  • A desire to accelerate results
  • A lack of clarity with choices to be made
  • Success has started to become problematic
  • Work and life are out of balance, creating unwanted consequences
  • Core strengths need to be identified, along with how best to leverage them

I am a coach. I have 30+ year of experience in various businesses, so when necessary I can provide some consulting, but I believe that you, as the business professional, have the knowledge, skills, and ability to be successful. My job as a coach is to support and honor you in that process.

Since I am not primarily a consultant, I will not attempt to tell you how to run your business. I will not come in with a cookie-cutter business system. And, I will not sell you a manual and workbook then leave you stranded.

I will:

  • Help you develop your unique strengths
  • Help you refine your goals and accelerate results
  • Bridge any gaps in knowledge, skills, confidence, and resources
  • Help you get unstuck and facilitate mobility
  • Increase clarity and confidence in making decisions
  • Deepen leadership abilities
  • Improve communication to inspire and motivate your teams
  • Achieve work/life balance to reduce anxiety and stress

I believe you are the expert in your life & in your business and won’t tell you or teach you how you should do things. Rather, through appreciative inquiry (asking you open ended questions that invoke you to look deep within yourself for the answers you already have but rarely access) I will support you in the process of realizing new possibilities, choices and approaches to consistently improve your results.

Call me for a complimentary initial evaluation.

Matt Randall – 603-767-6500

Update Your Sales Skills

sales-trainingAre your sales sluggish?

Getting too many objections?

Do you feel like you’re begging for their business?

The old sales scripts don’t work like they used to?

Your numbers aren’t what they used to be and you can’t figure out why?

Is the competition stealing your business?

Are you just getting started in sales, or want to start, and need a boost?

Sales can be a very rewarding business career, if you stay current with the latest trends in sales technique. If not, it can be a hellish nightmare of frustration and disappointment.

Join me on Tuesday, September 15th for a one day course that will take you from the initial call through to the close and what happens after the close.

With changes in the market, the economy, and the way businesses conduct business these days, there are also changes in sales skills that must be updated or you will go the way of the dinosaur and the typewriter.

This course is perfect for people in many types of sales positions; Consultative Sales, Transactional Sales, Direct Sales, Inside Sales, Outside Sales, and more. Whether you are a veteran in sales, looking to change careers, or just getting started, you will find tons of valuable information in this workshop.

REGISTER EARLY to save money on this very valuable training.

You’re full of excuses, aren’t you?

No-More-Excuses-PosterYou know you are, and so is everyone else, including me. We all have a load of excuses we use that prevent us from becoming the person we really want to be.

I hear so many people every day say how much they really want to start their own business and then the ‘buts’ start flowing like water from a fountain.

But, I don’t have the money.

But, I don’t have the training.

But, I don’t have the skills.

But, I don’t have the time.

But, I don’t know where to start.

But, I’m afraid to fail.

But, I’m afraid I’ll lose my life’s savings.

But, it’s not the right time.

But, but, but, but…..

Face it, you’re an excuse machine and it’s holding you back.

It’s time to stop all this whining and man-up or woman-up.

In the words of Robert Kiyosaki, author of Rich Dad/Poor Dad, it’s time to stop being a LOSER!

Join me this Wednesday, August 19th, at 7pm for a FREE seminar on HOW TO START YOUR OWN BUSINESS FOR JUST $49.

No more excuses! The seminar is free and you can choose to use the information or not.

Life is full of choices. Sometimes, you just need to choose to show up and play.

It’s time to get off your ‘but’ and get to this seminar.

Start Your Own Business Now!

Hey, if you won’t take my word for it…how about listening to Tony Robbins, Robert Kiyosaki, and Bob Proctor. These are some of the greatest minds in entrepreneurial-ship alive. You can safely ignore Eric Worre’s blatant sales pitch about his own products at the end. He’s good and his products are excellent, but the real meat and potatoes is from his 3 guests. If they don’t inspire you to start your own business, then I probably can’t help you get out of the ‘rat race’ either, but I’m willing to try.

Join me Wednesday, August 19th, at 7pm for an intense FREE seminar on HOW TO START YOUR OWN BUSINESS FOR JUST $49.

Don’t be a LOSER! Start Your Own Business.

loser-graphicHey, I didn’t say that. Blame it on Robert Kiyosaki, author of Rich Dad/Poor Dad book series. I just happen to agree with what he has to say about the 40/40 plan. You know…work 40+ hours per week for 40+ years and hope to retire after you are too old to enjoy it. Those are the Golden Years, right?

In Mr. Kiyosaki’s definition, you are a LOSER if you have “sold your soul, mind, and body” to work for someone else. Why? because you are paying the highest in taxes and are relying on someone else to tell you when you are good enough to earn more. Instead, he and I believe you should control your own destiny.

Join me for an enlightening seminar on Wednesday, August 19th at 7pm where I will help you understand how easy it is to start your own business and start living the life you dreamed about when you were younger and before ‘the system’ beat those dreams out of you. You don’t have to buy into the idea that you get good grades in order to get a good job and earn a good paycheck. Find out why Mr. Kiyosaki says that “paychecks are for LOSERS”.

attend-free-seminar

50 Reasons You MUST Start Your Own Business

freedomATTEND THIS FREE SEMINAR – WEDNESDAY AUGUST 19TH – HOW TO START YOUR OWN BUSINESS FOR $49

Some people are destined to be entrepreneurs. From the time they get through school, or maybe even before that, they’re hungry to start a business and lead it to success, and they’ll stop at nothing to make that dream a reality.

For others, starting a business is a scary, intimidating notion. There are too many unknowns to take the plunge. But if you’re considering becoming an entrepreneur, don’t forget all the benefits that go along with it:

  1. Flexibility.Work your own hours.
  2. More spare time (eventually).Spend more time with your family and friends. But note:This is only applicable once your business is established and you have employees handling the majority of necessary responsibilities. Don’t expect to have more spare time until you reach this point. In fact, expect to have much less.
  3. Call the shots.Nobody else is going to set the rules. You are.
  4. Set your own deadlines.No more last-minute rushing unless you want to do it.
  5. Sell how you want to sell.Online? In person? Inbound? Outbound? It’s your call.
  6. Create your own environment.You can set the formality and culture of your organization.
  7. Pursue your passion.You can do what makes you happy.
  8. Create something from scratch.Watch your organization grow from start to finish.
  9. Meet new people.Network with other entrepreneurs and professionals.
  10. Build a team.You decide who to hire and bring into your company.
  11. Create jobs.Improve the economy with new job opportunities.
  12. Help people.Use products and services to improve people’s lives.
  13. Become an expert.Learn the ropes of your industry through first-hand experience.
  14. Invest in yourself.You take the risk, and you’ll gain the rewards.
  15. Make more money.If you want a pay raise, you can give yourself one.
  16. Financial independence.No one else is signing your paychecks.
  17. Tax benefits.Write off your biggest expenses Note: while you do get to write off lots of expenses as an entrepreneur, beware the “self employment tax.”
  18. New challenges every day.Find new ways to stimulate your mind.
  19. Get exposed to new cultures.Discover new perspectives and approaches.
  20. Discover new fields.Delve deeper into your industry.
  21. Create an asset.Give yourself something sellable to hedge your bets.
  22. Connect with your clients.Forge real, personal connections.
  23. Delegate boring tasks.Don’t do anything you don’t want to.
  24. You can stop working.Work you enjoy doing can’t be described as “work.”
  25. The power to give.Have the power and flexibility to donate time or money to worthy causes.
  1. Get involved in the community.Participate actively in your neighborhood and region.
  2. Improve your industry.Push your industry forward with new innovations and ideas.
  3. Get a mentor.Meet valuable, insightful mentors and learn from them.
  4. Become a mentor.Take your own knowledge and experience, and mentor someone else.
  5. Learn new skills.Branch out in new departments.
  6. Attend new classes and seminars.Constantly refine your skillset and stay updated.
  7. Have a big office.If you want the biggest office in your workplace, it’s yours.
  8. Work from anywhere.Work from home, an office or a beach if you so choose.
  9. Have the option for multiple ventures.Start another business when you’re done with this one.
  10. Gain entrepreneurial experience.Being an entrepreneur makes you a better professional in almost any position.
  11. Get recognized.Start earning name recognition and build a reputation.
  12. Get things done faster.Set your own efficiency rates.
  13. Build a personal brand.Take the time to develop your personal brand, and tie it into your business’s.
  14. Get more creative.Create your own opportunities and your own solutions.
  15. Inspire others.Serve as an examplefor other people to follow their dreams.
  16. Reduce your commute.Find an office space closer to your home.
  17. Have more job stability.Never worry about being laid off or fired.
  18. Find pride and fulfillment.Finally start taking pride in the work you’re doing.
  19. Reach your dreams.If you’ve ever dreamed of being wildly successful, this is your chance.
  20. Learn to embrace failure.Even if you fail, you’ll walk awaywith new skills and more experience you never had before.
  21. Have a great story to tell.It will be a fun story for your grandchildren one day, win or lose.
  22. Leave something behind.Pass the business down to your children and grandchildren.
  23. Change the world.It may seem like a lofty goal for you right now, but your business really could change the world.
  24. Resources are plentiful.With the dominance of the Internet, it’s easier than ever to find resources you need, includingstartup capital, loans, grants and even mentors.
  25. There’s nothing stopping you.What’s really keeping you from being an entrepreneur? Of course there are risks, but there’snothing forcing you not to take them.

ATTEND THIS FREE SEMINAR – WEDNESDAY AUGUST 19TH – HOW TO START YOUR OWN BUSINESS FOR $49

If you want to become an entrepreneur, there’s nothing really holding you back. Take the leap, and lead the company you’ve always wanted.

JAYSON DEMERS
CONTRIBUTOR – Entrepreneur.com
Founder and CEO, AudienceBloom

Why Zero Tolerance in Schools is Wrong

no-zero-toleranceRecently another friend of mine called to ask what she can do to help her niece.  The young girl was in second grade and was being tormented by several other children on a daily basis during the school day.  To keep the story short, her parents went through the usual chain of command and were disappointed that the bullying continued.  The girl told the teacher who did nothing.  The principal was informed, and still nothing changed.  The kids involved were brought to the guidance counselor’s office to discuss how everyone should play nice at school and respect each other.  The bullying still continued.

If this was the only time I had heard this story, then I wouldn’t have anything to write about.  Unfortunately, I hear this story at least twice every school year from parents who want to know how I can help their child stop the bullying.  Parents come to me because the school systems fail their children and, as a martial arts instructor, they feel I may be the only hope left.

What is the ZERO TOLERANCE POLICY? (I prefer to call it ‘Zero Intelligence’ or the ‘Zero Tolerance Fallacy’)

According to the National Association of School Psychologists – http://www.nasponline.org/resources/factsheets/zt_fs.aspx

“Zero Tolerance” initially was defined as consistently enforced suspension and expulsion policies in response to weapons, drugs and violent acts in the school setting. Over time, however, zero tolerance has come to refer to school or district-wide policies that mandate predetermined, typically harsh consequences or punishments (such as suspension and expulsion) for a wide degree of rule violation. Most frequently, zero tolerance policies address drug, weapons, violence, smoking and school disruption in efforts to protect all students’ safety and maintain a school environment that is conducive to learning. Some teachers and administrators favor zero tolerance policies because they remove difficult students from school; administrators perceive zero tolerance policies as fast-acting interventions that send a clear, consistent message that certain behaviors are not acceptable in the school. However, research indicates that, as implemented, zero tolerance policies are ineffective in the long run and are related to a number of negative consequences, including increased rates of school drop out and discriminatory application of school discipline practices. Proven discipline strategies that provide more effective alternatives to broad zero tolerance policies should be implemented to ensure that all students have access to an appropriate education in a safe environment.

The broader policies adopted by schools have lead to situations where if some breach of the rules happens and they cannot determine clearly who the perpetrator was or there are no witnesses, then everyone involved gets punished equally. This is especially damaging where it applies to bullying.

Problem #1 – Teachers have a tough enough job teaching to students who don’t value an education without having to deal with bullying in the classroom.  It is a difficult job, I know, I’ve been there.  Teachers are not trained in dealing with that type of conflict in their classrooms, and they shouldn’t have to, it’s the assistant principal’s job to deal with conflict and rules violations. But, the AP’s are handicapped by a society that is prone to frivolous law suits and can’t accept responsibility for their children misbehaving in school. As one administrator once confided in me, “The inmates run the prison in schools today”. So, the answer is that everyone gets punished to make things FAIR?

Problem #2 – Often victims are made to sit and play nice with the bullies.  It is common practice in many schools for the assistant principal to ignore the rules violation, not punish the bully, and send both kids to the guidance office to have a chat about respect.  Guidance will force the victim to sit and face the bully.  This is followed by explaining to the bully that these actions are not allowed and that he or she must apologize.  So, the bully apologizes and the victim is asked to accept the apology and shake hands.  Does anyone else see how damaging this is to the victim besides me?  Let’s assume that, as an adult, a coworker torments you daily, makes rude comments, and basically makes working stressful and nearly impossible for you.  You complain to HR.  The HR director invites you both into the office where rules are stressed, apologies are made, and you have to smile, shake hands, and pretend this never happened.  You would not tolerate that at work, but your child is made to accept this treatment at school.  Do you want your child to learn to accept punishment gracefully and turn the other cheek day after day?  We all know that the bully’s apology is insincere, that it won’t change anything, and school will be a miserable experience for the rest of the year because your child is forced to be nice to someone who torments him or her.

school-bullyingProblem #3 – Many studies suggest that as much as 87% of bullying in school happens when no adult is available to witness it.  So, when a child actually has the courage to report the incident, there are no witnesses and that is where the zero tolerance policy kicks in.  ZT is a lame excuse for administrations being lazy in investigating and enforcing anti-bullying policies.  What ZT does is allow the school to say that ‘We don’t care who started the problem.  We don’t care who the perpetrator is or who the victim is.  We will simply punish everyone involved and be done with it.’

True story…my son was about 16 and a classmate chose him as a victim.  This other child was new to the school and had no idea that my son was a black belt because he is a quiet and reserved kid.  So, in gym class, when the teacher wasn’t watching, naturally, the other kid verbally threatened my son.  When that didn’t get a reaction, he push him.  When that didn’t get a response,  he shoved him harder.  My son turned and punched him in the eye. Because the teacher wasn’t paying attention to the class, she couldn’t determine who was at fault and therefore both students were punished. My son got 3 days suspension and so did the bully. The gym teacher did not get reprimanded for failing to supervise and protect her students. Instead, she was promoted the following year to Athletic Director. Fair? I think not. I am proud of my son for 2 reasons; he tried his best to ignore the bully at first, then he had the confidence and skill to protect himself when that didn’t work. The school suspended him due to the zero tolerance policy. I took him to lunch to celebrate.

“Does this mean I advocate violence?” Certainly not! However, I do teach martial arts so that people can protect themselves when the system fails, and I think my son’s reaction was justified and used a minimum amount of force. It was not retribution, it was self-defense, and a good lesson for the bully.

Problem #4 – Zero Tolerance punishes the victims and does nothing to stop the bullying. In the story of my son’s bullying incident, both kids got suspended for 3 days. My son missed out on an education that he valued and enjoyed. The bully had 3 days of vacation to sit home and play video games. How does anyone think that’s fair? There was more of a lesson learned by the bully from getting a black eye than there was from the suspension. What my son (the victim) learned from the administration’s ZT policy was that he can’t rely on the system to protect him and that adult’s can’t be trusted to be fair and just. My son was the victim and he got punished for standing up for himself. That’s his big take-away. Yes, I know that some people are going to say he should have told the teacher, etc. Maybe the teacher should have been watching her class instead of gossiping with the girls? We can go on all day with this line of thinking. If he had gone to the teacher and both students had been taken to the office for a chat, what would that prove? It punishes the victim by making him think he’s a coward, a tattler, and a whiner. And, again, the bully got away with shoving him (several times) and no punishment would be issued. So, who really get’s punished with ZT?

bullygirlProblem #5 – Zero Tolerance teaches children to be victims in at least 2 ways. Victims are afraid to report incidents of bullying for fear of retaliation or being called a squealer. Victims are afraid to protect themselves for fear of punishment by the “zero tolerance fallacy”. So, their choice is to accept being bullied.

What is the answer?

Let’s look at the summary from NASP:

Although zero tolerance policies were developed to assure consistent and firm consequences for dangerous behaviors, broad application of these policies has resulted in a range of negative outcomes with few if any benefits to students or the school community. Rather than increasing school safety, zero tolerance often leads to indiscriminate suspensions and expulsions for both serious and mild infractions and disproportionately impacts students from minority status backgrounds and those with disabilities. Serious dangerous behaviors require consistent and firm consequences to protect the safety of students and staff; however, for many offenses addressed by zero tolerance policies, more effective alternative strategies are available. Systemic school-wide violence prevention programs, social skills curricula and positive behavioral supports lead to improved learning for all students and safer school communities.

My Summary – Since schools aren’t going to eliminate the “Zero Intelligence Policies” anytime soon, and bullying won’t go away, my best recommendation is to enroll your children in martial arts classes. “Why? So they can learn to be violent and get in trouble in school?” Martial arts training does not teach violence, it teaches personal protection. Many studies have shown that martial arts training develops an air of self-confidence that prevents children from being chosen as victims. The bullies simply look for less confident children to pick on. Martial arts training prevents violence by creating fewer victims. How? Bullies don’t want to pick on children who are confident and can protect themselves – pure and simple.

All the Zero Tolerance in the world will never eliminate bullying, but your child does not have to be a victim. If your child is being bullied, get him or her into martial arts training immediately.

~ Matt Randall – 6th Degree Senior Master Instructor